Shaping A Learning Culture with Technology

How to open a training session with Lecture Method

How to close a training session

How to open a training session with Training Within Industry Method (TWI)

Encouragement Video Opening

Good is the enemy of Great

The most Effective way of learning new concept

TRAINER'S TECHNIQUES

LEADERSHIP

Encouragement Video Opening

Lead team effectively

Resolve Unsatisfied Guest Quickly

FINANCE KNOWLEDGE

Managing hotel revenue effectively requires a structured approach to budgeting, forecasting, cost control, and profit optimization. Here’s a step-by-step breakdown of each component and why it’s essential:

Discover key finance skills with meaningful descriptions

Financial Topic Part 1

Financial Topic Part 2

Financial Topic Part 3

Financial Topic Part 4

Financial Topic Part 5

FRONT OFFICE

CRM tool centralizes guest data, enhances loyalty, and drives revenue through personalized engagement

Simple steps for Front Office Team to create a memorable experience for the guest

This video is about term "INCOGNITO" and suitable for Hotel Security and Front Office Staff

TALENT & CULTURE

Example Video "The History of HILTON HOTEL FOUNDER

Paul Dubrule & Gerald Pelisson

Example Video "The History of ACCORHOTEL FOUNDERS

ORIENTATION VIDEO

New Onboarding Talents

Learn the difference between Talent & Culture vs Human Resources

PERSONAL GROWTH

CARE

DIFFERENT PRIORITY

Food and Beverage Service

INSPIRING QUOTES

Multiverse Contents

Learn from any subjects you can think of

The simplest way of learning and acquire new skill

Enlarge your energy container use your skills to gain anything

Effectively Communication

Bloom's Taxonomy for Learner

New Generations are everywhere, now is your time

Manage and Enlarge your Energy

Communicating Effectively

No Empathy ?

Amygdala hiject kills your dreams

Short Leadership Training Module (PPT)

This Content is

Useful for: Operational staff and managers handling high-pressure environments, ensuring efficient service delivery and guest satisfaction without burnout.

This Content is

Useful for: Frontline staff, such as receptionists and concierge, to improve non-verbal communication and create positive guest impressions through body language and tone.

This Content is

Useful for: All hotel employees, especially managers and supervisors, to enhance their ability to understand, manage emotions, and build better relationships with guests and colleagues.